Privacy Policy
Last Updated: July 22, 2026
Shandong Zhongliao Concrete Pump Parts Co., Ltd. (“Zhongliao,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, submitting an inquiry, requesting a quotation, or communicating with us.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
We may collect personal information that you voluntarily provide through our website forms, email, telephone, WhatsApp, or other communication channels, including:
- Your name
- Company name
- Country or region
- Email address
- Telephone or WhatsApp number
- Product requirements
- Required specifications and quantities
- Delivery destination
- Messages, attachments, drawings, or other information you send to us
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Date and time of access
- Website interaction and usage information
- Cookie and advertising identifiers, where permitted
2. How We Use Your Information
We may use the information collected for the following purposes:
- To respond to your inquiries
- To prepare quotations and product recommendations
- To confirm technical specifications
- To process and manage orders
- To arrange production, delivery, and after-sales service
- To communicate with you by email, telephone, or WhatsApp
- To improve our products, services, and website
- To measure website and advertising performance
- To prevent fraud, misuse, and security risks
- To comply with applicable legal, accounting, customs, and regulatory requirements
- To send relevant product or business information where permitted by law
You may ask us to stop sending marketing communications at any time.
3. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
- Your consent
- The need to respond to your inquiry or take steps before entering into a contract
- The performance of a contract
- Our legitimate business interests, such as customer communication, service improvement, fraud prevention, and business development
- Compliance with legal obligations
4. Cookies and Similar Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember user preferences
- Understand how visitors use the website
- Measure website traffic and performance
- Evaluate advertising effectiveness
- Display more relevant advertising
You can manage or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.
Where required by applicable law, non-essential cookies will only be used after you provide consent.
5. Google Analytics and Google Ads
We may use Google Analytics, Google Ads, Google Tag Manager, and related Google services to understand website traffic, measure advertising performance, and improve our marketing activities.
Google and other third-party service providers may use cookies or similar technologies to collect information about visits to our website and interactions with our advertisements.
These technologies may help us:
- Measure website visits and conversions
- Understand which advertisements generate inquiries
- Improve advertising performance
- Show advertisements to previous website visitors
- Prevent invalid or fraudulent advertising activity
You can control personalized advertising through your Google advertising settings and manage cookies through your browser settings.
We do not intentionally send personal information such as your email address or telephone number to Google Analytics through page URLs or analytics tracking fields.
6. How We Share Information
We may share personal information only when reasonably necessary with:
- Our employees and authorized representatives
- Affiliated companies
- Website hosting and technical service providers
- Customer relationship management and email service providers
- Analytics and advertising service providers
- Payment service providers and banks
- Freight forwarders, logistics companies, customs agents, and insurers
- Professional advisers, auditors, accountants, and legal advisers
- Government authorities where required by law
These parties may only process information for the relevant services they provide.
We do not sell or rent your personal information to third parties.
7. International Data Transfers
As an international business based in China, we may receive and process information from customers located in other countries and regions.
Your information may be transferred to, stored in, or processed in China or other countries where our service providers, logistics partners, or business partners operate.
Where required, we take reasonable steps to protect personal information during international transfers in accordance with applicable laws.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
- Responding to inquiries
- Managing quotations and customer relationships
- Completing orders
- Providing after-sales service
- Meeting tax, customs, accounting, contractual, and legal obligations
- Resolving disputes
- Preventing fraud and misuse
The retention period may vary depending on the nature of the information and applicable legal requirements.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on your country or region, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Request restriction of processing
- Object to certain uses of your information
- Withdraw consent
- Request a portable copy of your information
- Opt out of marketing communications
- Submit a complaint to an applicable data protection authority
These rights may be subject to legal limitations and verification of your identity.
To exercise your rights, please contact us using the details provided below.
11. Third-Party Websites
Our website may contain links to third-party websites, social media platforms, shipping providers, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites. You should review their privacy policies before providing personal information.
12. Children’s Privacy
Our website and products are intended for business and professional users.
We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review and delete it where appropriate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, legal requirements, or data-processing practices.
The latest version will be published on this page, and the “Last Updated” date will be revised accordingly.
14. Contact Us
For questions about this Privacy Policy or requests relating to your personal information, please contact:
Shandong Zhongliao Concrete Pump Parts Co., Ltd.
Website: www.zhong-liao.com
Email: lee@zhong-liao.com
Location: Dongchangfu District, Liaocheng City, Shandong Province, PIN 252000,China